The app design for a crowd management tool that collects, analyzes, and shares data on major events and gatherings to give people actionable insight.

Primary Goals

• Identify crowd management value proposition.
• Specify the smallest necessary app feature set.

Metrics

• User satisfaction and the likelihood of recommendation.
• Task success rates and failure rates.

Techniques

• Human-centered design and high-fidelity prototyping.
• Usability testing.

Roles

UX designer, UI designer, visual designer, UX strategist, and UX researcher.

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