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NorthStar Web Dashboard

NorthStar gives empathy-driven product design and development teams measured insight on customer pain points and value creation.

Primary Goals

  • Identify target users and value propositions.
  • Specify the smallest necessary dashboard feature set.

Metrics

  • User satisfaction and the likelihood of recommendation.
  • Task success rates, failure rates, and time spent.

Techniques

Lean UX, low and high-fidelity prototyping, and usability testing.

Roles

UX strategist, UX designer, UI designer, visual designer, and UX researcher.