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Speaking

Working Together

Am I the right fit?
I hope so! I understand the challenge of finding the right speaker. In my prior role as the executive director of an educational nonprofit, I was responsible for more than a hundred events—from small training sessions to large, multi-day workshops.

I quickly learned that much of the success of an event comes down to the quality of the speakers. And, like you, I spent much time researching speakers to confirm we had the right fit. My hope is that this page will make it easy for you to get the information you need to make the best decision possible.

I am honored to be considered as your speaker. Thank you!
What can you expect from me?
I promise to provide:
  • Prompt, professional replies to your calls and messages
  • A willingness to collaborate pre-event to ensure my presentation is aligned with event goals
  • An expert designed, dynamically delivered presentation focused on achieving the outcomes you want with your audience
  • A custom created resource page including a PDF of the presentation, links to tools, templates, and other material of value to your audience
  • An announcement about your event on my website and social media channels (assuming your event is public and you want additional visibility)
  • A quick personal follow-up communication after the event to make sure I met you and your audience’s expectations

2017 Topics

The Empathic Age of Digital Products: Conversational, Intelligent and Focused on Needs
We are in the Empathic Age of product design—a time when the needs and feelings of all stakeholders, especially customers, can be quickly identified, effectively measured, and more meaningfully served. We now have the means to create increasingly natural and value-driven interactions between digital products and targeted audiences. This successful combination of conversational UI, artificial intelligence, and a systematic focus on needs, represents the first digital platform that can manage levels of empathy.

In this discussion, we will cover new product design techniques and tools to sustainably develop empathy—not just talk or think about it. We will utilize proprietary processes, ready-to-use templates and a relevant chatbot example. You will learn to quickly identify and quantify people’s unmet needs, improve solutions by measuring problems and integrate with product workflows as well as business objectives.
Empathy Across the Aisle: How to Systematically Design for People You May Disagree With
Designers have never before worked in a nation that’s so divided, so polarized. How do we serve audiences that we may disagree with or can’t relate to? In this lively and timely discussion, we’ll cover real-world techniques and tools for developing understanding and empathy with both like- and non-like-minded people on an everyday basis—whether you work on a large team or as a freelancer.

This talk with utilize proprietary processes, handy templates, and a relevant example that will let you hit the ground running on challenging design projects. You’ll learn how to systematically and sustainably develop empathy—not just talk or think about it. You’ll quickly identify and quantify people’s pain points, gain actionable insight, and integrate the process into your workflow. Your team will enjoy getting to know and tracking the preferences of actual users. Your stakeholders will appreciate how this measurable insight integrates with customer-focused business objectives.

AIGA Hive Design Conference – Seattle 2017

A Little Background

Bio (Short Version)

Umit Gokce, Empathico’s President/Principal Designer, is an experienced product designer and entrepreneur. He has consulted on over 125 design projects for clients including Microsoft, AT&T Wireless, NTT DoCoMo, Motorola, Johnson & Johnson, and Nike. Umit is a university guest lecturer, noted subject matter expert in user-centered design, corporate/academic workshop facilitator, and creator of The Empathy-Driven Framework for Innovation and Problem Solving—also the title of his upcoming book.

Bio (Highlights Version)
  • Completed more than 125 UX/UI design projects in management and IC roles on a broad variety of teams
  • Started-up and ran five tech businesses with 150+ total employees and 6,000+ paid customers
  • Served clients including: Microsoft, Xbox, F5 Networks, AT&T Wireless, NTT DoCoMo, Motorola, Nike, Johnson & Johnson, Pearl Drums, University of Washington, University of Calgary, Seattle Public Schools
  • Created The Empathy-Driven Framework for Innovation and Problem Solving featured in university and high school curricula and workshops
  • Founded and ran a non-profit educational program supported by 400+ adult and teen volunteers

The Next Step

Thank You!

Thank you again for your interest. The next step is to contact Umit with your specific event details and/or questions.